Product category: Stand-Alone Instruments
News Release from: Pixelmetrix Corp | Subject: EndGame surveillance system
Edited by the Electronicstalk Editorial Team on 17 April 2007
System monitors IPTV performance
EndGame allows operators to track quality of service problems from a single customer, back through the network right to the head end
Pixelmetrix has released the EndGame surveillance system. EndGame provides IPTV content aggregators and IPTV operators with a suite of tools spanning the entire content delivery chain, allowing operators to track quality of service problems from a single customer, back through the network right to the head end.
This article was originally published on Electronicstalk on 17 April 2007 at 8.00am (UK)
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Brilliant graphical consolidation of information from multiple nodes within the network enables IPTV operators to find, isolate and troubleshoot quality-related issues.
Pixelmetrix has also released the DVagent set top box (STB) agent, which monitors individual subscriber integrity, with results reported back for consolidation and troubleshooting.
Pixelmetrix has also released the EndGame Subscriber Status Dashboard software.
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Danny Wilson, Pixelmetrix President and CEO said, 'Linking together telemetry from our market leading RF, SDI and IP head end monitoring platform, DVStation-IP network probe with end-user reports from the DVagent, EndGame Dashboard, at last, gives operators a complete and truly end-to-end quality management solution'.
EndGame xVu, at the core of the solution, consolidates monitored quality of experience data, including audio, video and data delivery quality, channel tuning performance, program guide clock drifts and so on.
Thanks to the integration with the operator's OSS/BSS, the solution enables an operator's help desk to objectively validate consumer service delivery complaints, then quickly and competently support individual subscribers.
Operators can deploy the Pixelmetrix EndGame not only to manage and document service level agreements (SLA) or pro-actively detect and isolate faults, but also to correlate consumer experience with network performance.
The open server platform approach, including the capability of remote access allows a service technician at the customer site to log in to EndGame and validate the service delivery performance.
'Today's IPTV operators struggle to validate the quality of experience at their subscribers' end, and worse, have no real way to isolate where in the delivery chain the root for service quality issues lie'.
'Pixelmetrix EndGame provides key performance indexes and also aggregates the information into useful customer and service-centric intelligence', said Aleksandar Milosevic, Pixelmetrix Product Manager for EndGame.
Pixelmetrix EndGame is built on a cross-platform architecture.
The solution can be integrated with any operating system, including Solaris, Windows and Linux.
Pixelmetrix develops a host of IPTV and preventive monitoring systems that offer attributes and versatility, allowing operators to achieve end to end visibility and keep tabs on their network architecture.
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