Contracts and CRM - the way forward

Tony Inskip, Director at Zirkon reviews the importance of the supplier/customer relationship and wonders whether such contract guidelines are really necessary in the UK and what the alternatives are.

During the current economic climate, contract electronics manufacturing (CEM) companies are doing everything they can to not only win new business, but to keep hold of their existing customers.

The IPC, a US electronics industries association, has even gone as far as researching and developing guidelines for producing legal documentation, in order to ensure that the contractual side of the relationship runs smoothly right from the start.

Tony Inskip, Director at Zirkon reviews the importance of the supplier/customer relationship and wonders whether such contract guidelines are really necessary in the UK and