Product category: Stand-Alone Instruments
News Release from: Tektronix | Subject: Net-X RST
Edited by the Electronicstalk Editorial Team on 10 November 2003
Monitoring system aids basestation maintenance
Tektronix has developed the market's first network monitoring solution to enable maintenance prioritisation per basestation
Mobile subscribers who travel out of their provider's service area are transferred to another operator's network. These subscribers, referred to as "in-roamers", represent a large revenue opportunity for operators, yet they are also the most likely users to shift to a competitor's network if experiencing poor service.
This article was originally published on Electronicstalk on 10 November 2003 at 8.00am (UK)
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To prevent this, operators must prioritise their maintenance and monitoring activities to the basestations with the largest presence of in-roamers; however, current monitoring solutions only allow operators to analyse the quality of the network service.
The new Tektronix Roaming Service Tracker (RST), available on the company's Net-X platform, adds the ability to assess the frequency of in-roamers' activities by base station, providing a unique ability to prioritise maintenance tasks before network issues become apparent to the user while maintaining quality of service.
"GSM networks remain a main source of revenue for operators.
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As such, operators must maximise these revenues by understanding where their largest opportunities are located within their network", said Bob Agnes, Vice President, Monitoring and Protocol Test, Tektronix: "The new Tektronix Net-X RST enables technicians to quickly understand where their largest sources of revenue - in-roamers - are located and what activities they're performing, enabling the operator to prioritise maintenance tasks and protect an important revenue stream".
Operators must understand cells where they are gaining in-roamers or cells where they potentially may lose them.
Unlike current roaming analysis solutions that focus solely on cell quality, the Tektronix Net-X RST monitors the A interface, enabling the measurement of network cell quality and the detection of cells that are providing low service quality to in-roamers, enabling identification of weak points that impact operators' revenue.
Operator technicians can use the reports generated by the Tektronix RST to verify the key performance indicators (KPIs), including checking the cells' ranking in order to control both the quality and the in-roamers' utilisation trends.
RST will also point out if the operators are gaining in-roamers from competitors, thus highlighting competitors' weakness areas.
After analysing the reports, the user will have a complete view of the radio access network (RAN) quality with the in-roamers' utilisation index split per cell, enabling the prioritisation of maintenance activities.
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