News Release from: Raytheon Reliability Analysis Lab
Edited by the Electronicstalk Editorial Team on 13 December 2001

Online service for component reliability data

ReliabilityAnalysisLab.com (RAL) provides its customers with 24x7 access to product reliability reports and in-process analyses performed by the lab on a wide range of electronic products.

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ReliabilityAnalysisLab.com (RAL) provides its customers with 24x7 access to product reliability reports and in-process analyses performed by the lab on a wide range of electronic products, from microprocessors and discrete components to PCBs and assemblies. "These services benefit our internal and external customers who rely on our design and testing services to enhance the products they develop", said Gerry Zimmerman, Vice President, Product Assurance, for Raytheon's Command, Control, Communication, and Information Systems unit. The heart of ReliabilityAnalysisLab.com is ReAct Online, a new system that uses secure extranet connections to integrate a customer-friendly website with RAL's internal laboratory information management system (LIMS).

ReAct Online is a component analysis service that provides customers with quick and easy access to their analysis data and reports via the web.

"When a manufacturer's production line goes down because a product defect has been found, there is no time to waste", said Bill Tice, Manager of the Reliability Analysis Laboratory.

"By taking RAL's product testing services to the web, we can provide design and manufacturing with instant access to product testing data.

With this information, production is back online sooner".

With ReAct Online, the results of product tests are securely posted online along with images captured by the RAL's sophisticated instruments, such as scanning electron microscope (SEM) and electron spectroscopy for chemical analysis (ESCA) systems.

RAL's engineers enter results into the system as soon as they are available.

Customers can read and download their analysis data and communicate with the RAL staff via the web.

ReAct Online provides a variety of services on a 24x7 basis, including review of status and funding levels for on-going work orders; view and download of completed work, including interim and final analysis reports; and review of historical project information, including prior work orders.

ReAct Online also allows customers to collaborate with the RAL's engineers for detailed interpretations, cause and effect analyses, and design and manufacturing brainstorming sessions.

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