News Release from: Prism Electronics
Edited by the Electronicstalk Editorial Team on 1 March 2005
New team prepares for future growth
Prism Electronics has extended its customer service team and promoted internal staff to help the company to meet increasing demands for its services and provide a platform for future growth.
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Electronics manufacturing services company Prism Electronics has extended its customer service team and promoted internal staff to help the company to meet increasing demands for its services and provide a platform for future growth. The St Ives-based company, which provides electronics engineering, production and test services, has recently attracted several new customers that include Cambridge-based Artimi and Royston-based Xennia Technology. The new appointments and internal restructuring will enable the company to continue to provide a high level of service to existing clients and quickly integrate new customers into its operations.
'Customer service is at the heart of our organisation', said David Aspinall, Managing Director at Prism.
'We plan to grow the business further but want to do this carefully to ensure that we maintain our high quality service'.
'I believe we now have a scaleable structure and an excellent team of people in place that will allow us to do this'.
David Dickin has been promoted to Business Development Director, a new role which encompasses account management, marketing and new business sales.
Dickin has been with the company since September 2003 and has a wealth of experience in electronics design, manufacturing and procurement having previously worked with Amino Communications, Acorn Computers and ITT Consumer Products.
Jo Pritchard has joined Prism's customer services team as customer service executive.
She fulfils a crucial role as the main point of contact between the company and its customers for their production orders.
Pritchard has worked for several years in client-facing roles and brought with her exceptional experience in this area.
Ron Jones has been promoted to Head of Operations.
Previously Production Manager at the company, Jones' new role now also encompasses purchasing and engineering.
The engineering team integrates new client products into production, provides engineering support to production and oversees the company's printed circuit board (PCB) design facility.
Jones has worked in high-tech industries for over 25 years.
Prior to joining Prism in 2001 he worked for Simoco in Cambridge.
'Our aim is to provide our customers with long-term manufacturing support', continued Aspinall.
'The mix of people we have in our team gives us the capability to deliver highly effective services to help our customers at every stage of the product lifecycle - providing support during design through to end of life'.
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